Wageworks.com Phone Number



 

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Customer Service Contact Information For Wageworks.com

Phone Number

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1-877-924-3967Press 0
 

Comments

 out of   based on 19 reviews.
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Date Rating Comment
11/17/2017 Wageworks.com - I attempted to have a a customer service person
I attempted to have a a customer service person (Maricel: site109) answer why I have to have a one-time PIN number every time I use the same computer to login to my account. Each time I enter a supposed one-time PIN it says ... "You will have the option to have the system remember this computer or device so you can bypass this process whenever you access your account from this particular computer or device in the future." However, it NEVER remembers my computer.

The rep was unable to understand my request (I speak clear ENGLISH) and kept me on hold for 30 minutes. I asked to speak to a supervisor, but was never connected to one. I also asked to have someone call me back instead of waiting on hold and was told that was not possible. Please respond!!!

Deanna (Dee)Read More
7/10/2017 Wageworks.com - I was able to talk to a representative to find out
I was able to talk to a representative to find out why I receivd wageworkers visa card?? I was wondering if this is another ccard company offering me a ccard. The Representative explained that it's money compensation for my healthcare...so I think it's a good news!!! I was about to throw it to garbage bin LOL

MarielaRead More
2/23/2017 Wageworks.com - I have never dealt with a worse company. They have
I have never dealt with a worse company. They have a policy that requires all notifications to insurance companies to be faxed. This can take 10-11 days for some reason. A direct phone call to the company is out of the question. They even refuse to call the company to see if what they sent has arrived.

PaulRead More
10/28/2016 Wageworks.com - It should not take 2 months to correct an issue on
It should not take 2 months to correct an issue on their end. Even when all documentation is on point, and receipts are provided...it should not take 2 weeks for a reimbursement when you already have my money...that's a full paycheck and it's non-professional and extremely rude.

I strongly suggest you all consider sharing your frustration in written form to your HR specialists and any suggestion boxes--rather than just here. Either WageWorks should fix these customer service and service issues, or they should lose the business of the organizations that are just accepting the lowest bid.

ReasonablePersonRead More
9/27/2016 Wageworks.com - Truthfully, the company should have a negative
Truthfully, the company should have a negative rating because it has such poor customer service.
I have submitted the requested information on numerous occasions both mailed and faxed, and am still being harrassed for a payment that was made at the time of service.
This company is horrible!!!

MaryRead More
8/26/2016 Wageworks.com - OMG I just ready most and scanned others of the
OMG I just ready most and scanned others of the comments. I agree with ALL. This is the most terrible company to deal with. Next week when I go into work I plan to go to HR and discuss my problems - that have been ongoing but have just gotten worse today. This is the most user unfriendly web-site. Cannot contact them. I hope the state of Michigan will cease using them as the managers of our FB's

TickedRead More
4/7/2016 Wageworks.com - Let's see.... incompetent, no service even after
Let's see.... incompetent, no service even after payments are made, total dissatisfaction with every single aspect
of the transactions. We've had to cancel procedures because authorization was impossible to get ahead of time
and was told by an EMPLOYEE that disputes are rarely settled favorably for the customer. It seems like this farce of a health care related company. They should be held liable for their worthless service and problems. Other than that, great! Avoid if at all possible.

MichaelRead More
3/24/2016 Wageworks.com - ZIs there a wage works program for senior discount
ZIs there a wage works program for senior discount metro cards?

IrisRead More
3/22/2016 Wageworks.com - keep getting different answers depending on who I
keep getting different answers depending on who I speak to. Trying to retrieve your own funds should not be this difficult.I still cannot find out why I lose it if I don't use it. There should be a rollover option, or refund and tax what I did not use.2015 was the last year I will use this flawed benefit.

JimRead More
12/11/2015 Wageworks.com - WAGEWORKS is the most NON-customer oriented company
WAGEWORKS is the most NON-customer oriented company I have ever dealt with. I am a stage 4 cancer patient in need of constant treatment. I have contacted WAGEWORKS multiple times (read more than five) and have worked with ANTHEM to try to use their leverage to get my coverage started. I sent a wire for my COBRA payment on Nov. 27th and as of today (12/11/15) WAGEWORKS has not sent my payment to ANTHEM. WAGEWORKS was late sending my COBRA paperwork, have told me on four separate occasions that everything was done, only to find out they had done nothing again and again. To add insult to injury I asked for one of their managers to assist in getting things done, she (OLIVIA) hung up on me. I am now more than two weeks since they took my money and now they won't even answer calls. If you have ANY option other than WAGEWORKS I urge you to seek it, these people are not to be trusted and are anything but helpful.

JohnRead More
11/19/2015 Wageworks.com - cannot get anyone to answer the phone. Poor
cannot get anyone to answer the phone. Poor customer service. Always get a runaround.

mikeRead More
5/8/2015 Wageworks.com - My experience for the past three days has been a
My experience for the past three days has been a different explanation every time I call. From it may take two business days to it has been sent and my bank is at fault. I'm very aggravated because I need MY money.

sandyRead More
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