LG USA Phone Number Phone Number



 

Description

LG Electronics is a worldwide company that sells everything from smart phones, appliances to electronics.

LG USA Corporate Office Headquarters HQ Address
201 James Record Road, Huntsville or P.O.Box 240007
Alabama 35824
Corporate Phone Number: 1-256-772-8860
Fax Number: 1-256-772-6129
Email Address: [email protected]


Phone Number

PhoneHint
1-800-243-0000Review Needed Please Comment
 

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 out of   based on 60 reviews.
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Date Rating Comment
11/28/2017 LG USA Phone Number - Bought all new appliances for my kitchen. The
Bought all new appliances for my kitchen. The icemaker on the refrigerator quit working after a few months. The sent a video service technician to repair. They sent the part to his home which is an apartment so he was never there during the day to receive it. Took two weeks. The microwave is now broken. Have been trying to get it repaired for over a month. Had an appointment for a technician to come out. He never showed up.

Don't ever buy LG products. They don't last and the customer service is the worst eve.

VeeRead More
6/23/2017 LG USA Phone Number - WE PURCHASED AN l G REFRIG AND FREEZER FRENCH DOOR
WE PURCHASED AN l G REFRIG AND FREEZER FRENCH DOOR ON MARCH OF 2015. IT WILL BE 2 WEEKS NOW THAT WE HAVE NO REFRIG OR FREEZER. PAID $338 FOR SERVICE CALL AND THE TECH SAID IT WAS THE COMPRESSOR. NOW WE HAVE TO WAIT ALMOST 2 WEEKS FOR THE COMPRESSOR TO BE DELIVERED. I WILL NEVER BUY ANOTHER LG PRODUCT NOR RECOMEND THE PRODUCT TO ANYONE. I FEEL WE SHOULD BE COMPENSATED FOR A NEW APPLIANCE. MY MEDICATION NEEDS TO BE REFRIGERATED AND THIS IS TRULY AN INCONVIENCE TO BOTH ME AND MY HUSBAND. IF WE DON'T GET ANY RESULTS WE ARE CALLING THE BBB AND PUT IN A COMPLAINT.


JACK Read More
6/13/2017 LG USA Phone Number - Was on the phone on 6/12/17 for over 5 hours.
Was on the phone on 6/12/17 for over 5 hours. spoke to 12 different people and back on the phone today 6/13 to resolve a compressor issue that we paid $365.04 for PREMIUM REPAIR COVERAGE on 6/7/17 for a 2 year old refrigerator. Still no results. The repair contractor is waiting on approval to order the compressor. They are telling us that after they get the approval it will be a week or more before they receive the compressor that had a 10 year warranty. HAVE BEEN PUT ON HOLD AGAIN! WORST CUSTOMER SERVICE DEPARTMENT AND COMPANY TO DO BUSINESS WITH...

JerryRead More
6/13/2017 LG USA Phone Number - (1/3) Honestly Shannon, i don't really feel like
(1/3) Honestly Shannon, i don't really feel like living life with out
(3/3) can do this, and i really don't want to. ??

SnShanniRead More
6/5/2017 LG USA Phone Number - DO NOT BUY LG PRODUCTS!!!!! This company has
DO NOT BUY LG PRODUCTS!!!!! This company has horrible customer service! A week ago a $600 phone overheated in my hand, the screen cracked and Ive been trying to get answers from their customer service dept. It is over seas and they have been going back and forth with me about what to do. I was told in 48 hours I would have an answer, then I was told 3-4 business days, then I was told they would contact my service provider and arrange for a loaner phone and email us a label to return my phone for the investigation that would take 7-10 business days, that call disconnected and we were never called back. I called again and was told no loaner phone should have ever been offered and they sent the email label to us so there was nothing they can do. Called again on a Sunday, asked for a supervisor and was told supervisors don't take calls on Sundays and that they will sent email again. 24 hours later a blow off email was sent with no label attached and I'm being argued with and told the label is attached to the email....umm, no its not!!!!! Ive had this phone since November....6 months and they have no answers for me and are searching for yet another supervisor for me to speak with....19 minutes on hold now!!! DO NOT BUY LG PRODUCTS!!!! NOT THEIR TV'S, APPLIANCES AND DEFINITELY NOT THEIR PHONES!!!!! DO NOT BUY LG...DO NOT BUY LG...DO NOT BUY LG!!!! And their comment have to be approved by their webmaster! If I could give them negative stars I would!!!

kellyRead More
4/18/2017 LG USA Phone Number - services of LG CO TV div. is worst in Kanpur
services of LG CO TV div. is worst in Kanpur India..The service center have no experience service personnel.Company service center is only cheating the customers by taking cervices charges only for visiting.But doesn't turn back with spare parts for more than a month period.i think LG co Growth can not increase by only cheating Rs250/-+Tax.
I am highly disappointed like this services.If any body want to enquire the whole matter i will describe in detail.

RAMBAHADURRead More
4/10/2017 LG USA Phone Number - bought a 2500 refrigerator 4 yrs ago quit working
bought a 2500 refrigerator 4 yrs ago quit working ...just stopped cooling and freezing
tech came out and said it was a seal system the copper tubing was blocked would cost 880 plus parts and labor
this is unbelievable how does coolant block a copper tube? never will buy another rig product ....had major TV issues also.... maybe there is something to this seal system thing I've seen it written here and other blogs in the past...... not like the old days when i was young ...a refrigerator that my parents bought in 1975 is still working....

stanRead More
4/7/2017 LG USA Phone Number - I purchased a service contract for "repairs" on my
I purchased a service contract for "repairs" on my refrigerator on 3/22/17. The "technician" set an all day appointment for 3/24/17 and after waiting the entire day neither showed up nor called. He arrived the following week after again setting an "all day appointment" and informed me that I needed a compressor! This is the same information that was confirmed on the 22nd. As of today's date (4/7/2017) I have not had my refrigerator repaired. no-one is able to tell me where the compressor is nor when it will arrive-if at all! I paid my contract charge in full and this is unacceptable. I have been on "hold" since 5:00 am this morning and it is now 10:00AM. It appears that the phone is just laying on someone's desk as I can hear an occasional cough. When I again called and asked for a supervisor, I was told that he was taking another call and I would have to call back! I called back to no avail. When I asked for the tracking number and the carrier, I was told that information could not be provided. This conduct is unacceptable.

Franz CriegoRead More
1/12/2017 LG USA Phone Number - WASHING MACHINE / LG / WT 5001 CW /HAD
WASHING MACHINE / LG / WT 5001 CW /

HAD PURCHASED A WARRANTY POLICY ON 1/6/2017 AND THEN DECIDED TO CANCEL THE POLICY. ON 1-11-16 I CALLED THE COMPANY THAT WAS TO DO THE WORK ON 1-12-16 AND CANCELLED THE APPOINTMENT. SERVICE CONTRACT PHONE # (240) 868-6694 PROTECTION PLAN # 376290976
LG HAD ALREADY TAKEN $ 385.00 OUT OF MY CK ACCT. PLEASE JUST REFUND MY MONEY TO CK ACCT.
THANK YOU VERY MUCH

EDWARDRead More
11/3/2016 LG USA Phone Number - TERRIBLE!!!! I HAD TO SEND MY PHONE BACK IN LATE
TERRIBLE!!!! I HAD TO SEND MY PHONE BACK IN LATE SEPTEMBER TO GET THE PHONE FIXED DUE TO AN UPDATE. IT GOT STUCK IN A BOOT LOOP. I RECEIVED IT BACK WITH A SCRATCH ON THE LENGTH OF THE SCREEN DUE TO THEIR POOR SHIPPING PROCEDURES. I LET IT GO CAUSE IT WASNT EFFECTING THE SCREEN BUT SINCE THEN, THE SCREEN CRACKED (ON SCREEN THATS NOT SUPPOSEDLY EVER SUPPOSED TO CRACK OR SCRATCH). I CALLED CUSTOMER SERVICE AND BECAUSE 'TOO MUCH TIME HAS PASSED' THEY ARENT GOING TO FIX IT FOR ME. THEY WANT ME TO PAY FOR THEIR POOR SHIPPING PROCEDURES. I THINK THIS IS COMPLETELY UNFAIR AND I WILL NEVER EVER BUY FROM SAMSUNG/LG EVER AGAIN. I ALWAYS HAVE LOVED THEIR PRODUCTS AND NOW DUE TO THEIR CUSTOMER SERVICE, MY FAMILY WILL NEVER BUY OR RECOMMEND THEM TO ANYONE!

SHANNONRead More
11/1/2016 LG USA Phone Number - I BOUGHT A HEAD SET FOR BLUE TOOTH 900, 850, AND
I BOUGHT A HEAD SET FOR BLUE TOOTH 900, 850, AND 800. WITH IN ONE YEAR THEY ALL BROKE I SENT IN THE 900 AND SINCE IT CRACKED IN THE BACK THE RUBBER THEY SAID IT WAS ABUSE AND WOULD DO NOTHING, EVEN THAT IT WAS ONLY THREE WEEKS OLD. I LIKED THE PRODUCT AND THOUGHT IT WAS JUST A FLAW I BOUGHT ANOTHER ONE WELL THAT ONLY SPOKE CHINESSE, THEN I HAD A 850. I WAS JUST TALKING TO SOME ONE IN THE CUSTOMER AND THEY SAID IT IS A COUNTER FIT FROM AMAZON. WELL I GUESS I SHOULD SUE AMAZON. NOW THE COPY I SENT THEN IS NOT CLEAR. WHAT A BUNCH OF YOU KNOW WHAT. I WOULD NEVER USE OR BUY THEM AGAIN. I WILL NEVER BUY ANYTHING FROM THIS COMPANY AGAIN. I AM THE FOUNDER OF A COMPANY ON THE INTERNET AND I BELEIVE THAT OTHERS SHOULD KNOW ABOUT THIS COMPANY AND THERE CUSTOMER SERVICE. THEY ARE AS BAD AND COMCAST


GREGRead More
10/28/2016 LG USA Phone Number - Purchased LG Tone bluetooth headset from retailer.
Purchased LG Tone bluetooth headset from retailer. 2 weeks later the headset ear piece malfunctions. Retailer offers no help and advises I have to go through LG. Call LG customer service and advised to send item to them in original purchase package and they sent a R.A. label. Receive item back 10 days later only to be told the headset was a knock off and not an original LG product, although they kept my original box I sent the item back in. Upon contacting LG, they offer no help, advise they throw the original purchase box away and just return the headset without the original purchase box. LG supervisor refuses to advise name of Customer Service Manager or even a mailing address for LG corporate offices. NEVER AGAIN-LG sucks.

Edward Read More
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