Gap, The Phone Number



The Gap Customer Service Number: 1-800-427-7895

Gap Stores are an American icon since 1969. The Gap and feature jeans, shirts, socks, shoes. The Gap is a retail giant that includes Gap Stores, Gap Kids, Gap Body, Old Navy, Banana Republic, Piperlime and Athleta. The Gap offers clothing for women, men, children and babies.
Gap Contact Information

The contact phone numbers are listed for the various departments within The Gap Company.

Gap Stores Customer Service: 1-800-427-7895 800-427-7895
TDD Phone Number: 1-888-906-1104
Gap Card: 1-800-887-1198
Gap Visa: 1-866-450-4667
Gap Silver Card: 1-888-427-7458
Gap HQ: 1-650-952-4400
Fax Number:1-302-655-5049
International Callers: 1-614-744-3907

Gap Address Information

The Gap Inc. is located in San Francisco California. They have multiple business locations located throughout the world. Their most important mailing addresses are listed below.

Gap Inc.
2 Folsom Street
San Francisco, CA 94105 USA

Gap Customer Relations & Service
100 Gap Online Drive
Grove City, Ohio 43123-6805

Gap Official Websites

Gap's official shopping website is and their corporate website is


The Gap does publish email addresses for various departments.

Customer Service: [email protected]
Investor Relations: i[email protected]
Business Inquiries: [email protected]
Fashion Inquiries: [email protected] Online Form

Social Media

The Gap is a very progressive company and they maintain several social media accounts. Gap updates these accounts very frequently. They use social media to , offer promotions, show commercials, offer contests to highlight their brand. Also, they will handle difficult customer service issues using social media. Links to The Gap's social media accounts are listed below.

The Gap on Facebook
The Gap on Twitter
The Gap on Pintrest
The Gap on Youtube


To reach a life person at Gap customer service, first say existing order. Then ignore the next prompts and say "speak to a representative help". Then you will be connected to a live customer service person.

Customer Service Review

The Gap's customer service is some of the best that we have experienced. They offer customer service through a their stores, phone numbers, email and social media. They show all of their contact information on their website and they do not try to hide their phone numbers.

However, they are not perfect and they do make mistakes. Please review and rate your customer service experience with The Gap below.

Phone Number

1-800-427-7895Press 1 and then 1 again


 out of   based on 32 reviews.
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Date Rating Comment
11/26/2013 Gap, The - I recently shopped at a local Gap Store. I
I recently shopped at a local Gap Store. I purchased two belts and told the clerk that I would be returning one after trying the belts on at home to see which length fit the best. The clerk told me that it would not be any problem to return one of the belts within thirty days. I had a coupon for $10.00 that I earned from past previous purchases at the Gap, and applied this coupon to the purchase. Instead of deducting $10.00 from the total amount of the sale, $5.00 was deducted from the price of each belt. When I returned one beltthe next day, the $5.00 deducted for that belt was not honored. I was told I would have to wait for up to two billing periods to receive the $5.00 coupon. I feel that this is an extremely poor selling practice for me, as a customer. I had earned that $5.00 coupon from previous purchases, and you are now basically forcing me to make additional purchases at your store in ordere to benefit from a coupon that had been due to me on this recent opurchase. Because of this practice, I will no longer shop at Gap stores, nor will I recommend your stores to family and friends. This is an extremely disappointing practice for the customer.

MaryRead More
7/24/2013 Gap, The - There billing is base on cycles so if you pay off
There billing is base on cycles so if you pay off in one billing cycle buy something return it won't get credit till the next billing cycle which means you may be paying more then you actally own I keep serious track of my purchases and returns as I keep all the transaction information but it takes them at least one billing cycle to determine what you actually will pay there better ways to enjoy a credit card the idea is good but there financial establishment need some serious thought its a ge bank which there better banks to get credit cards from who actually carry there transaction immediately and not base on cycles especially when your paying as far as log in to pay you can go to gap website at the bottom of the screen you will find the logo manage my account with a picture of a credit card click log on with your email and password and your credit card account information will be displayed only the level of accurate on balance fails to be just that but if you keep track then you can dispute the balance and as for me I close the account with gap there are far better credit card companies with a lower apr and I don't have to chase my balance around that the worse to know what you own and they try to charge you more I guess they hope nobody reads or keeps track as I do

Bambi358Read More
4/17/2013 Gap, The - So sad. I bought the cutest polka dotted flip
So sad. I bought the cutest polka dotted flip flops and the polka dots began flaking off before even one hour of wearing around the house. Sure, for the price I can wear plain black flip flops. So sad!!!

SusanRead More
7/26/2012 Gap, The - why is that the USGAP has a promotion of 30% off
why is that the USGAP has a promotion of 30% off until today? Meanwhile the Cdn Gap does not have the promotion sale. Is it not the same companies carrying the same merchandies online?


Betty Boo

Betty BooRead More
12/6/2011 Gap, The - you can pay your gap card bill through
you can pay your gap card bill through and its very easy. i dont bother with gaps payment website.

erinRead More
11/17/2011 Gap, The - Open on Thanksgiving?
Open on Thanksgiving?

WebbyRead More
10/18/2011 Gap, The - I have try to pay my bill. by online and it is
I have try to pay my bill. by online and it is imposible.... I called to pay by phone, and told me that I have to pay 15.00$ to do it by phone. not fear.

matyRead More
8/10/2011 Gap, The - I have just tried for over 30 minutes to pay my
I have just tried for over 30 minutes to pay my bill on line. This site does not provide you with information on how to pay your bill. The automated phone line isn't much help either. I will be paying my bill in full and dropping my GAP card.

I am a Customer Service manager and this by far is one of the worst CS web sites as well as their automated system.


CALARead More


Hassan DolatshahiRead More
2/4/2011 Gap, The - this Gap company is no good, they just trying to
this Gap company is no good, they just trying to get money from us. the does'nt exist.

stephanieRead More
2/1/2011 Gap, The - no shit! the eservice doesnt exist. thats how they
no shit! the eservice doesnt exist. thats how they make their $$. You have to pay the $15 not to be late. I didnt get my first bill in time to send payment by mail. so here i am paying extra on my first payment. I will be paying my next bill in full. no interest from me or $15. No such thing as stated by kelly

angel HRead More
1/14/2011 Gap, The - I was trying to make a payment on-line at
I was trying to make a payment on-line at Whoever said it is a joke is not kidding. I tried forever and never did find the spot to put in my account information and make a payment. I also wonder why you can't make a payment at the store or leave your payment. I'm often at the mall and could just as easily drop it off, but I guess I am unable to do that too. I don't shop often at the Gap, but I do find some stuff for my grandkids. Guess it won't be easy to figure out if I'll be going back to shop there, when there are lots of other places to shop. When companies do not accomodate their clients and can't seem to understand all the complaints and then change things- well guess it's time to look elsewhere!!!

CathyRead More
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