Etsy Phone Number



 

Description

Etsy is your place to buy and sell handmade products, Vintage Items, and Art on the internet. Etsy is what ebay aimed to be but is not. Etsy is fun and creative, yet the site allows you to make money at the same time.

Etsy, Inc. Corporate Office Headquarters HQ
55 Washington Street, Suite 512
Brooklyn, NY 11201 USA

Phone Number

PhoneHint
1-718-855-7955Online Help Only
 

Comments

 out of   based on 429 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
11/28/2017 I have been waiting to be refunded by Etsy and the
I have been waiting to be refunded by Etsy and the seller who sold me a lamp for 250.00 plus shipping cost of 17.00 total 267.00. When I paid they transferred the currency and I wind up paying in euros making the payment 278.00 in dollars It has been about 5 to 6 days when I requested to resolve the problem and to this day I have received no refund. Now they are sending me a message that a credit card ending in 1296 was refunded causing more confusion and it is not my card. What the hell is going on here THE BEST RESULT IS TO TAKE THEM TO COURT AND SUE THEM FOR A LOT MORE

PEDRO Read More
8/9/2017 Please webmaster, I've tried contacting Etsy
Please webmaster, I've tried contacting Etsy support and I only get automated responses. I need to have access to my account so I can send my customer her antique blanket. She's been waiting since the 4th. I'm desperate. I am fully paid up, and my credit card is current. Please send this to someone in the company who will help me.
Shelly Pawell
QuirkyWorksChic

ShellyRead More
7/6/2017 ETSY IS A PIECE OF WORK: WHERE IS THE CUSTOMER
ETSY IS A PIECE OF WORK: WHERE IS THE CUSTOMER SERVICE NUMBER??? 3 Weeks and no purchase have been received and no way of contacting this disgusting site.



I ordered 2 seashell wedding ring holders back in June and I have not received them. I'm going away to my destination wedding on July 23rd and do not want to order another set and get billed again. Where is my order. Per my credit card statement, it's was withdrawn.Transaction Date 06/20/2017 Post Date 06/21/2017 Transaction Amount $43.90 Transaction Reference Number MT171720111000010013070 Merchant Type Accessory and Apparel Stores - Miscellaneous Method Card Number Captured 81 - Card number entered via the Internet or electronically Card Presence 5 - Card not present at time of sale - Internet Transaction

GloriaRead More
7/6/2017 Etsy - CUSTOMER SERVICE is NON-EXISTANT.If, I could,
CUSTOMER SERVICE is NON-EXISTANT.

If, I could, I would give a rating of zero stars, because there is no way to rate Etsy's customer service when they have none.

I placed an order which was not processed and then canceled by Etsy. No explanation given. I sent two e-mails to inquire as to what the problem might be and received no answer. Eventually I was given a notification that they were looking into the problem, but the case number assigned to the case has disappeared from my account. The one phone number I was able obtain for customer service does not take incoming calls.

It has occurred to me that I may have mistakenly entered a wrong number when I gave my credit card information, but there is no way for me to review my card information or make any correction, if in fact a correction is needed. In addition, the only way the site allows me to add or edit a credit card is upon checkout.

I have placed my order again, but it has been placed in the 'processing payment' category and again there wasno explanation as to why.

I have contacted the vendor only to find out that she is having similar problems with getting any support and is as frustrated as I am.

I have used the etsy site in the past and have experienced no problem. So Etsy is glad to orocess an order quickly and efficiently when they can process an order with minimum effort. However if a problem arises, it appears that Etsy has no interest in exerting itself in any meaningful way to fix the problem.



Wm CookRead More
6/22/2017 Hi I have an etsy account on my computer at work.
Hi I have an etsy account on my computer at work. When I open up my sign in page I have my email and password added but the problem is that I checked off stay signed in and now I can't remove it. so anyone can access my etsy account with my credit card. How do I get rid of the stay signed in.

MarilynRead More
6/22/2017 Etsy - How can I change a review on a item purchased?
How can I change a review on a item purchased?

KatRead More
6/21/2017 I order from etsy. I can no longer see when I
I order from etsy. I can no longer see when I click the "you" tab, anything but my profile. I can no longer see my purchases and reviews or conversations etc. Because of this I have halted buying more. please help/advise

D'AnnRead More
6/19/2017 Hi I am new on Etsy. I have my first customer to
Hi I am new on Etsy. I have my first customer to purchase an item. I printed out the wrong shipping label on Etsy. This morning I have the post office to redo my shipping label on my package. I added to note to the buyer with new tracking number. I do not know how to go back and change the tracking number on my account. I thought I would let Etsy know that tracking number has change and I send a note to customer with new tracking number.

Christie SanfordRead More
6/19/2017 Etsy - I have to say, I have not experienced any issues
I have to say, I have not experienced any issues with purchases on Etsy. However, I do agree that big companies like Etsy should have a better customer service (chat, email). Their customer service is based on questions and answers embedded on their website. Now a days, chat is very appropriate, necessary and most companies have it. They should have secure email message service from members as well.
On charges that you do not recognize, do not belong to you, etc etc, contact the credit card and or your bank and they will help you dispute them. 99.9% you get credit because if you are a good customer, credit card companies and banks want to keep you and will advocate for you and your money, that is what bank and credit card insurance is for.

connieRead More
6/16/2017 Etsy - I ordered something on your site and wanted to
I ordered something on your site and wanted to return it. The email address from the craftsperson is not working and there is not phone number. to call. I will never buy from this site again. Terrible -will do a yelp and facebook review on this 000000stars

mickiRead More
6/7/2017 Etsy - I placed an order on May 1 and was told it would
I placed an order on May 1 and was told it would be sent in 2 to 3 weeks. As of June 7 I have not received my order and cannot reach anyone to resolve the issue, although I do receive daily emails for other shopping opportunities. You have a phone number listed that does not accept incoming calls, so have no idea how to resolve this issue.

MaryRead More
5/29/2017 I cannot get Etsy to load. I get an Error
I cannot get Etsy to load. I get an Error message: This www.etsy.com page can’t be found. No webpage was found for the web address: https://www.etsy.com/ HTTP ERROR 404. Everyone in my small town has the exact same problem. I am wondering if our IP address has been blocked. Apparently we are all under one IP address. I am actually just looking for a contact so that I/we can get this resolved. There are some people here who have Etsy stores but no way to get on them, Me included. It is very distressing.

Thank you!

JaniceRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):