ComEd Phone Number



Comed Customer Service Phone Number: 1-800-334-7661 Comed is a utility company in the mid-west United States. They are the largest utility in Illinois. Comed (Commonwealth Edison Company) is part of the Exelon Corporation. Exelon has operations and business activities in 47 US states, Washington DC and Canada. ComEd's customer service is available by phone, text, email or us mail. ComEd provides electric utility service to more than 3.7 million customers across Northern Illinois. In August of 2011. storms knocked out power to at least 40% of its customers and has caused a lot of frustration towards the company. Comed Contact Information The contact phone numbers are listed for the various departments within Comed. They offer phone numbers for residential customers, business customers and those with special needs. Comed Customer Service: 1-800-334-7661
Comed Business Customers: 1-800-877-426-6331
Corporate Office Number: 1-312-394-4321
Exelon Corporate: 1-312-394-7398
Corporate Fax: 1-312-394-2231
TDD Phone Number: 1-800-572-5789
En Espa?ol: 1-800-955-8237
Receivables & Billing : 1-800-588-9477
TDD/TDY: 1-800-334-7661
Text Power Outages to: 26633
Call before you dig - Chicago: 1-312-744-7000
Call before you dig Other Areas - 1-800-892-0123
Call before you dig: 811
Pay by Phone - Residential: 1-800-334-7661
Pay by Phone - Business: 1-877-426-6331
Convenience Payment - Residential: 1-800-588-9477
Convenience Payment - Business:1-877-426-6331 Comed Address Information Comed is located in Chicago, Illinois. They have multiple business locations located throughout the Illinois. Their most important mailing addresses are listed below. ComEd
Customer Care Center
P.O. Box 805379
Chicago, IL 60680-5379 Comed Headquarters
440 S. LaSalle St.
Chicago, IL 60605 Exelon Corporation - Parent company of Comed
10 S Dearborn Street
Chicago, IL 60603 USA Comed Official Websites Comed's official website is On Comed's website, customers can access their account, make payments and read FAQ's, report outages and problems. Email Comed does not publish customer service email addresses. However they do offer a contact us page, where you can submit your customer service issues through a form. You can access that form through this link. Comed Support & Help For emailing the Call Before You Dig Program, the email is listed below. Damage Prevention Email: Social Media Comed is a very progressive company and they maintain several social media accounts. Comed updates these accounts very frequently. They use social media to , offer promotions, show commercials, offer contests to highlight their brand. Also, they will handle difficult customer service issues using social media. Links to ComEds social media accounts are listed below. Comed on Facebook
Comed on Twitter
Comed on Youtube
Comed App Hints to Reach a Live Person To reach a life person at Comed customer service, call their custome service phone number and then just do not say anything or push any buttons. Eventually, you will be connected to a live person at Comed. Customer Service Review Comed's customer service is about average for a utility company. They offer customer service through a their phone numbers, email and social media. They show all of their contact information on their website and they do not try to hide their phone numbers. However, they are not perfect and they do make mistakes. Please review and rate your customer service experience with Comed below.

Phone Number

Phone Hint
1-800-334-7661 Just Wait Ignore All Prompts


 out of  based on 880 reviews.
Sort by:  NewestMost ViewedOldest
7/31/2016 ComEd - Our power to 4 units 2 retail 2 residential went
Our power to 4 units 2 retail 2 residential went out at 7:30 Sunday morning. We called com Ed and by 8:15 a man was out and by 8:30 power restored. Great job guys

Jm Read More
7/18/2016 ComEd - I do not like com ed they broke our sewer pipe
I do not like com ed they broke our sewer pipe outside they know they did it and refuse to pay for it.

cyn Read More
6/28/2016 ComEd - Com Ed customer service is fantastic! They
Com Ed customer service is fantastic! They listened and gave me guidance to the website. Love them!

Lolo Read More
6/1/2016 ComEd - Com ed has service my family of 10 older siblings
Com ed has service my family of 10 older siblings for a great number of years. we have been through the ugly, bad,the best and the worst. but t has been a great relationship with this company wouldn't trade it for nothing in the world. am 69 years and still with com ed. thank you com ed for all the centuries of your service.
Palacios in chicago

Feliz Read More
4/1/2015 ComEd - I have been trying to start service at a property
I have been trying to start service at a property my company acquired since February. I have e-mailed three times, called more than that, and just tried to submit a request through the comed "contact us" page. I have gotten nowhere. I'm still beyond annoyed, but it's good to know I'm not alone in my problems with this utility. I now feel less stupid.

mclady Read More
12/16/2014 ComEd - Our entire neighborhood experienced a power outage
Our entire neighborhood experienced a power outage today due to a "planned outage" on December 16th. The time element was to be from 9am until 3pm.

Our neighbors did not recall receiving a letter about the planned outage, although ComEd said one was mailed out on December 6th letting the neighborhood know of the planned outage.

The temperature continued to drop during the day, with repeated calls to ComEd asking for an update on when the "planned repairs" would be complete. Each neighbor we talked to said they were provided with a different scenario including time for completion. In fact, one of elderly neighbors was told the "planned outage" was actually cancelled and obviously, it was not!

As I write this review, the power just came on and it's after 4:30 pm.

If an outage is planned for a certain period of time on a given date, I would think that should be the time that the actual outage occurs...not later than the beginning time given and not later than the ending time given.

For the high cost of electricity in our homes, I would like to think we can count on Com Ed for quick and efficient service. I do understand that there are emergencies and other exceptions, but this one was "planned" and I think that makes a big difference!

Thank you

Cam and Wayne Barnett

Cam Read More
12/9/2014 ComEd - Com Ed is absolutely horrible and if you dare call
Com Ed is absolutely horrible and if you dare call to complain all they do is raise your rates!!They just love to screw you over in the same way that Edison did to Tesla. It is ridicules that we here in Illinois don’t have another options. Isn’t this why they broke up Illinois bell? Maybe instead of posting here we should post on our congressmen page to break up the monopoly and give us a true choice!

Over throw Com ED Read More
8/13/2014 ComEd - they suck....
they suck....

ll Read More
7/4/2014 ComEd - To whom it may concern which actually does hot
To whom it may concern which actually does hot mean comed people had always told me about you and I always defended you byt they were so right on monday june 30 l7ghts went off at seven thirty today is july fourth there still not on and all I get from automatic phone service and text messages is lies, saying they will be on at this time and that time then it needs further investigating you do this to people because you are the electric comoany and you know people have know choice but im going to find a choice some way because I have absolutely had it with you and if anybody ever ask me again about your servicesit wont be pretty I would not recommend you to a dog. Terrible terrible service

Sheila Read More
5/21/2014 How do I change my billing name with ComEd?
I have been living for last 3 months ago on this address; .So I want to change the billing name.My name is SYED. What have to do for this changing ,please give me advise.

I will be oblige you.

SYED Read More
5/5/2014 ComEd - I lived in my apartment, 2 bedroom 900 square feet
I lived in my apartment, 2 bedroom 900 square feet and my first bill is over $500!!!! I called to complain and they tell me nothing is wrong with my meter!!!Then they disconnect my light!!!I've never had to pay so much money in my life for 1 month of service!!!!

mary Read More
3/28/2014 i have been trying for over a week to start ComEd service
i have been trying for over a week to start service in my new apartment but unable to online it keeps not going through and when i called they gave me an account which when i tried to look up the number said was not an existing account! im losing my marbles over here. anyone else have this issue? who am i supposed to contact to actually get service

m Read More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):

Date Rating Comment