Comment for Express Scripts




Absolutely the worst company. Have been trying to

 

Absolutely the worst company. Have been trying to get a refill for three weeks. Twice said they didn't receive prescription, then said it had to be faxed on their form and the doctor needed to contact physicians services, then said received but needed to talk to Doctor. Finally did a four way call with Doctor, Supervisor, pharmacy tech and said would get sent out. Ten minutes later got a recorded call saying they needed to verify my address which they have used for twenty years so l called for 5th time to verify my address. Now they have sent an email saying they needed to talk to doctors office again and prescription is on hold again. Why can't something be done to penalize this company for negligence and ur responsibility. Will someone with money please sue this company so patients can get their medications.

Barbara Fry11/17/2017

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