Comment for Asurion




Terrible service. They sent me a bent phone with

 

Terrible service. They sent me a bent phone with white marks on the screen and it dies at 40%. Do they not look over these phones before they send them out? VERY obviously bent. I didn't open the product within 7 days because I had a working phone at the time and noticed it a week late and so they said I had to pay $150.00 for a new one. No way should someone have to pay for a new phone because they sent a busted one. I already paid the original $150 thinking I would get a working, straight phone. Very rude over the phone and was not willing to work with me even a little bit. I work in customer service and it's sad to see customers get treated like they are clueless and are not willing to help when THEY sent me a crap phone.

MO9/26/2016

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