Comment for Asurion




I purchased an iphone 6 1 year ago from verizon

 

I purchased an iphone 6 1 year ago from verizon and i elected the full protection assurion insurance with the purchase of the phone. One year later I dropped the phone in the toilet and it malfunctioned. After a full day of filing a phone claim and providing oodles of information I still have no resolution from assurion. first they said i did not have coverage for the phone i am using. At the end of the day I guess the staff wanted to go home and did not resolve the issues we discussed. I remember when Assurion was a better company.

Mary3/14/2017

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